Privacy Policy

1. Introduction

Square One Rentals ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our rental platform.

2. Information We Collect

2.1 Personal Information

• Contact information (name, email address, phone number)
• Account credentials and authentication data
• Property preferences and search criteria
• Survey responses and user preferences
• Communication history and messages
• Payment session IDs (processed securely by Stripe - we do not collect actual payment details)

2.2 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, interactions)
• Session information and authentication tokens
• Error logs and performance data

2.3 Browser Storage

We use browser localStorage to store:

• Survey progress and responses
• User notification preferences
• Payment session IDs (not actual payment details)
• Onboarding completion status

3. How We Use Your Information

• Provide and maintain our rental platform services
• Match renters with appropriate properties and landlords
• Send notifications about listings, messages, and platform updates
• Process payments and manage subscriptions
• Improve our services and user experience
• Communicate with you about your account and services
• Prevent fraud and ensure platform security
• Comply with legal obligations

4. Information Sharing and Disclosure

4.1 With Your Consent

We may share your information with realtors and property managers when both parties meet each other's requirements, as outlined in our Terms and Conditions.

4.2 Service Providers

• Stripe: Payment processing and subscription management (we do not collect or store your payment details - Stripe handles all payment information securely)
• SendGrid: Email delivery and communication
• NextAuth: Authentication and session management
• MongoDB: Data storage and database services

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

6.1 Access and Control

• Access your personal information through your account settings
• Update or correct your information
• Delete your account and associated data
• Export your data in a portable format

6.2 Communication Preferences

You can control your notification preferences through your account settings. You may opt out of marketing communications at any time.

6.3 Browser Storage

You can clear localStorage data by clearing your browser data or logging out of your account. This will remove saved preferences and progress.

7. Data Retention

• Account data: Retained while your account is active
• Survey data: Stored until account deletion or manual clearing
• Payment data: Retained as required by financial regulations
• Communication logs: Stored for customer service purposes
• Browser storage: Cleared when you log out or clear browser data

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: