Payment & Billing
Understanding your membership charges and payment methods on Square One Rentals.
Overview
Square One Rentals uses Stripe for secure payment processing. We never collect or store your payment information directly - Stripe handles all payment details with bank-level encryption and PCI compliance.
Security: All payments are processed securely through Stripe, the world's most trusted payment platform.
Membership Plans
Basic Membership
$4.99/month
- • Facebook listing (standard)
- • Website listing (standard)
- • Standard email support
- • 30 days active visibility
- • 10MB storage cap
Featured Membership
$9.99/month
- • Facebook listing (featured)
- • Website listing (featured)
- • Priority email support
- • 30 days active visibility
- • 25MB storage cap
Payment Methods
Accepted Payment Methods:
- • Credit Cards (Visa, Mastercard, American Express)
- • Debit Cards
- • Digital Wallets (Apple Pay, Google Pay)
- • Bank Transfers (in select regions)
Billing Cycle
Understanding your billing cycle:
Billing Details:
- • Subscriptions auto-renew monthly
- • Billing occurs on the same date each month
- • You'll receive email confirmation for each charge
- • Failed payments will result in service suspension
- • You can cancel anytime from your dashboard
Managing Your Subscription
How to manage your membership:
Access Subscription Management:
- • Go to your dashboard
- • Click on "Subscription" in the navigation
- • Click "Manage Subscription"
- • This will redirect you to Stripe's secure portal
Available Actions:
- • Cancel your subscription
- • Update payment method
- • View billing history
- • Download invoices
- • Change subscription plan
Payment Security
Security Features:
- • PCI Compliance: Stripe maintains the highest level of PCI compliance
- • Encryption: All payment data is encrypted in transit and at rest
- • No Storage: We never see or store your actual payment details
- • Fraud Protection: Advanced fraud detection systems
- • Secure Processing: Bank-level security standards
Troubleshooting
Common Issues:
Payment declined
Check with your bank, ensure sufficient funds, and verify card details
Subscription not working
Check your email for payment confirmation and contact support if needed
Can't access billing
Try logging out and back in, or contact support for assistance
Need More Help?
If you're having trouble with payments or billing, our support team is here to help.