Contacting Landlords
Best practices for reaching out to property owners and scheduling viewings.
Overview
Each listing on Square One Rentals includes contact information for the landlord or property manager. This information is displayed on the listing page and typically includes email, phone number, and sometimes additional contact methods.
Location: Contact information can be found on each individual listing page, usually in the "Contact Landlord" section.
Finding Contact Information
Locate contact information on listing pages:
Where to Look:
- • Click on any listing to view details
- • Scroll down to find the "Contact Landlord" section
- • Look for email, phone, and other contact methods
- • Some listings may have additional contact forms
- • Contact info is typically prominently displayed
Available Contact Methods
Email Contact
- • Most common contact method
- • Professional and documented
- • Easy to attach documents
- • Can include photos and details
- • Good for initial inquiries
Phone Contact
- • Direct and immediate response
- • Good for urgent matters
- • Can discuss details quickly
- • Better for scheduling viewings
- • More personal interaction
Best Practices
Follow these guidelines for successful communication:
Do's:
- • Be professional and polite
- • Include your name and contact information
- • Mention the specific property address
- • Ask about availability and viewing times
- • Provide your move-in timeline
- • Ask about application requirements
Don'ts:
- • Don't be overly casual or informal
- • Don't send generic messages
- • Don't ask for information already in the listing
- • Don't be pushy or demanding
- • Don't share personal information unnecessarily
Sample Contact Messages
Email Template
Subject: Inquiry about [Property Address]
Hi [Landlord Name],
I'm interested in the [X-bedroom] property at [Address] listed on Square One Rentals. I'm looking to move in around [Date] and would like to schedule a viewing.
Could you please let me know what times work best for you? I'm available [your availability].
Thank you,
[Your Name]
[Your Phone Number]
Phone Script
"Hi, my name is [Your Name]. I'm calling about the [X-bedroom] property at [Address] that I saw listed on Square One Rentals. I'm interested in scheduling a viewing."
"I'm looking to move in around [Date]. What would be a good time to see the property?"
"Could you also tell me about the application process and what documents I'll need?"
Scheduling Viewings
Tips for scheduling successful property viewings:
Viewing Tips:
- • Be flexible with your schedule
- • Confirm the viewing time and address
- • Arrive 5-10 minutes early
- • Bring a list of questions to ask
- • Take photos if permitted
- • Ask about utilities and maintenance
- • Inquire about the application process
Questions to Ask
Property Questions
- • What's included in the rent?
- • Are utilities included?
- • What's the parking situation?
- • Are pets allowed?
- • What's the neighborhood like?
- • How old is the building?
Application Questions
- • What documents do I need?
- • Is there an application fee?
- • How long does approval take?
- • What's the security deposit?
- • When is rent due?
- • What's the lease term?
Troubleshooting
Common Issues:
No response from landlord
Try calling instead of emailing, or wait 24-48 hours before following up
Property already rented
Ask if they have other similar properties available
Contact information not working
Report the issue through the listing's "Report" button
Need More Help?
If you're having trouble contacting landlords, our support team is here to help.