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Account Security
Best practices for keeping your Square One Rentals account safe and secure.
Overview
Your account security is our top priority. We use industry-standard security measures to protect your data, but there are also steps you can take to keep your account safe.
Security Features: We use NextAuth.js for secure authentication and encrypt all sensitive data.
Password Security
1
Create a strong password:
Password Requirements:
- • At least 8 characters long
- • Include uppercase and lowercase letters
- • Include numbers and special characters
- • Avoid common words or phrases
- • Don't reuse passwords from other sites
Two-Factor Authentication
2
Enable two-factor authentication for extra security:
How to Enable 2FA:
- • Go to your account settings
- • Look for "Security" or "Two-Factor Authentication"
- • Follow the setup instructions
- • Save your backup codes in a secure location
- • Test the setup to ensure it works
Login Security
Best Practices
- • Always log out when using shared computers
- • Don't save passwords on public devices
- • Use a private browser window when possible
- • Check for HTTPS in the URL
- • Be wary of phishing attempts
Warning Signs
- • Unexpected login attempts
- • Changes you didn't make
- • Suspicious emails or messages
- • Unusual account activity
- • Failed login notifications
Data Protection
How We Protect Your Data:
- • Encryption: All data is encrypted in transit and at rest
- • Secure Servers: Data stored on secure, monitored servers
- • Regular Backups: Automated backups to prevent data loss
- • Access Controls: Limited access to sensitive information
- • Monitoring: Continuous security monitoring and alerts
Privacy Settings
3
Control your privacy and data sharing:
Privacy Options:
- • Control who can see your contact information
- • Manage notification preferences
- • Choose what data is shared with realtors
- • Control survey response sharing
- • Manage third-party data sharing
Account Recovery
If You Forget Your Password
- • Click "Forgot Password" on the login page
- • Enter your email address
- • Check your email for reset instructions
- • Create a new strong password
- • Update your password in other accounts
If Your Account is Compromised
- • Change your password immediately
- • Enable two-factor authentication
- • Check for suspicious activity
- • Contact support if needed
- • Monitor your account regularly
Troubleshooting
Common Security Issues:
Can't log in
Try resetting your password or contact support if the issue persists
Suspicious activity
Change your password immediately and enable two-factor authentication
Account locked
Contact support to unlock your account after verifying your identity
Need More Help?
If you're having trouble with account security, our support team is here to help.